Privacy Policy
A legal disclaimer
1. Introduction
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Azyra Medical Group (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
By accessing our website [Website URL], engaging with our services, or otherwise interacting with us, you consent to the practices described in this Privacy Policy.
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2. Information We Collect
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We may collect the following types of personal information:
a) Identifying Information
Name
Job title
Business, clinic, or organization name
Professional credentials (where applicable)
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b) Contact Information
Email address
Phone number
Business or mailing address
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c) Business & Transactional Information
Order and purchase history
Billing and payment details
Shipping and logistics information
Communications related to sales, distribution, or customer support
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d) Technical & Usage Information
IP address. Browser type and device information
Website usage data collected through cookies or analytics tools
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3. How We Use Personal Information
Azyra Medical Group uses personal information for the following purposes:
To provide, manage, and improve our medical device distribution services
To process orders, payments, and deliveries
To communicate with customers, partners, and healthcare professionals
To comply with regulatory, legal, and quality-management requirements
To improve website functionality and user experience
To send business-related communications, including product updates, service notices, and regulatory information
We do not sell personal information to third parties.
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4. Consent
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We obtain consent to collect, use, or disclose personal information except where permitted or required by law. Consent may be express or implied, depending on the nature of the information and the context of the interaction.
You may withdraw your consent at any time, subject to legal or contractual restrictions.
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5. Disclosure of Information
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Personal information may be disclosed to:
Third-party service providers (e.g., logistics partners, payment processors, IT service providers) who require the information to perform services on our behalf
Regulatory or government authorities when required by law
Professional advisors (e.g., legal, accounting, compliance consultants) under confidentiality obligations
All third parties are required to protect personal information in a manner consistent with this Privacy Policy.
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6. Data Storage and Security
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Azyra Medical Group implements reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.
Personal information may be stored or processed in Canada or in other jurisdictions where our service providers operate. In such cases, personal information may be subject to the laws of those jurisdictions.
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7. Retention of Information
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We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, regulatory obligations, and quality-management systems.
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8. Access and Correction
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You have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete personal information
Requests must be submitted in writing and will be addressed within a reasonable timeframe, subject to legal limitations.
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9. Cookies and Website Analytics
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Our website may use cookies or similar technologies to enhance functionality, analyze website traffic, and improve user experience. You may modify your browser settings to refuse cookies; however, doing so may limit certain website features.
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10. Children’s Privacy
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Azyra Medical Group’s services and website are intended for professional and business use. We do not knowingly collect personal information from individuals under the age of 18.
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11. Changes to This Privacy Policy
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This Privacy Policy may be updated periodically to reflect changes in legal requirements, business practices, or technology. Any updates will be posted on our website with a revised effective date.