Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website [www.azyramedicalgroup.com] and any products, services, or information provided by Azyra Medical Group (“Azyra,” “we,” “us,” or “our”).

By accessing our website, placing an order, or engaging with our services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

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2. Eligibility and Professional Use

Azyra Medical Group distributes medical and aesthetic devices intended for licensed healthcare professionals, clinics, and authorized businesses only. By using our services, you represent and warrant that:

You are legally authorized to purchase, use, and distribute regulated medical devices

You hold all required professional licenses and certifications

You will comply with all applicable federal, provincial, and local laws

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3. Products and Regulatory Compliance

All products distributed by Azyra Medical Group:

Are intended for professional use only

Must be used strictly in accordance with manufacturer instructions, approved indications, and applicable laws

Are subject to Health Canada, Medical Device Regulations, and other regulatory requirements

Azyra does not provide medical advice or clinical guidance.

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4. Orders, Pricing, and Availability

All orders are subject to acceptance and product availability

Prices are listed in Canadian dollars (CAD) unless otherwise stated

Prices may change without prior notice

We reserve the right to refuse or cancel orders for regulatory, compliance, or business reasons

Order confirmations do not constitute final acceptance until fulfillment has occurred.

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5. Payment Terms

Payment terms are specified at the time of purchase

Accepted payment methods may include electronic transfer, credit card, or approved invoicing arrangements

Late or overdue payments may result in order suspension or account termination

All fees are exclusive of applicable taxes unless otherwise stated.

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6. Shipping and Risk of Loss

Shipping timelines are estimates and not guaranteed

Risk of loss transfers to the purchaser upon shipment, unless otherwise agreed in writing

The purchaser is responsible for providing accurate shipping and delivery information

Azyra is not responsible for delays caused by carriers, customs, or force majeure events.

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7. Returns and Refunds

Due to regulatory and safety requirements applicable to medical devices:

All sales are final, unless otherwise stated in writing

Returns or exchanges may be accepted only for defective or incorrectly supplied products

Products must be unopened, unused, and in original packaging

Refund eligibility is determined at Azyra’s sole discretion and in accordance with applicable laws.

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8. Intellectual Property

All content on the website, including text, graphics, logos, trademarks, and proprietary materials, is the property of Azyra Medical Group or its licensors and is protected by Canadian and international intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

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9. Confidentiality

Any non-public, proprietary, or confidential information disclosed by Azyra in connection with its business operations, pricing, or partnerships must be kept confidential and may not be disclosed without prior written consent.

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10. Limitation of Liability

To the maximum extent permitted by law:

Azyra Medical Group shall not be liable for indirect, incidental, consequential, or punitive damages

Azyra’s total liability shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim

Use of distributed products is at the sole risk and responsibility of the purchaser.

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11. Indemnification

You agree to indemnify and hold harmless Azyra Medical Group, its directors, officers, employees, and partners from any claims, damages, liabilities, or expenses arising from:

Improper or unauthorized use of products

Regulatory or licensing non-compliance

Breach of these Terms

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12. Website Use and Prohibited Conduct

You agree not to:

Use the website for unlawful or unauthorized purposes

Attempt to gain unauthorized access to systems or data

Transmit harmful code, malware, or false information

We reserve the right to restrict or terminate access for violations of these Terms.

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13. Privacy

Your use of the website and services is also governed by our Privacy Policy, which forms an integral part of these Terms.

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14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.

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15. Force Majeure

Azyra Medical Group shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, supply chain disruptions, regulatory actions, or acts of government.

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16. Amendments

We reserve the right to modify these Terms at any time. Updates will be posted on our website with a revised effective date. Continued use constitutes acceptance of the updated Terms.